Terms and condition
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Welcome to NADAS AUTOCARE. Please read these terms and conditions carefully before using our services. By accessing or using our services, you agree to be bound by these terms.
1. Booking Fee
A $40 non-refundable booking fee is required to secure your appointment and reduce last-minute cancellations.
2. Service Area and Fuel Fee
Mobile services are available within 25km of our base location. A fuel fee applies for locations beyond this range.
3. Pricing
Service prices vary by vehicle type. Additional charges may apply for extra services or heavily soiled vehicles.
4. Cancellation Policy
Cancellations must be made at least 24 hours in advance to avoid a cancellation fee. In accordance with Australian Consumer Law, customers are entitled to a refund or reschedule if the service cannot be performed as agreed.
5. Payment
We accept cash, credit/debit cards, and online payments. Payment is required upon completion of the service.
6. Liability
NADAS AUTOCARE is not responsible for pre-existing damage to vehicles. We will notify you of any such damage before beginning work. Our services come with guarantees that cannot be excluded under Australian Consumer Law.
7. Service Guarantee
We guarantee professionalism, efficiency, and exceptional results for all our services. If you are not satisfied, please contact us immediately to resolve the issue.
8. Special Considerations
Red and black cars receive tailored services to address their specific paint needs, ensuring optimal results.
9. Privacy Policy
Your personal information is confidential and used solely for the purpose of providing our services. We comply with the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988.
10. Modifications
NADAS AUTOCARE reserves the right to modify these terms and conditions at any time. Customers will be notified of any changes in advance.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you have any questions or concerns, please contact us.